Important changes when ordering your repeat prescriptions.
As part of our ongoing efforts to improve processes we are streamlining our prescription ordering procedures.
Currently you may receive your medication from your pharmacy using a “managed repeat” ordering scheme. This system can be wasteful because many people may not use the expected amount that is dispensed to them. To avoid this waste, your GP surgery is changing its ordering process to ensure that only what you actually need is ordered. The best way for this to happen is for you (or your carer) is to order your medicine 5 working days before you need it. You (or your carer) are the best people to do this as you will know what medication you have at home.
We are asking that the request comes directly to the practice from you on every occasion. If other businesses suggest that they can do this on your behalf, please disregard this or speak to your surgery.
If you do not use your pharmacy to re-order your medications automatically, you are not affected by this change.
If you feel you have extenuating circumstances and cannot order for yourself, please contact the Reception Team.
Patients with Blister Packs will not be affected and patients who already order directly with us, nothing will change.
What do you need to do?
You will now need to order your medication yourself using the repeat prescription ordering form (white repeat counterfoil / repeat piece / white slip) or online.
If you have access to a computer, please contact your usual surgery and we will ensure that you are signed up for online repeat prescriptions. We encourage you to do this. A friend, relative or carer can order your medication online on your behalf with your permission.
We ask you to only order medicine when needed. Check how many days’ medicine you have before ordering a new prescription. Please aim to order when you have 5 - 7 days of medicines left. This is important because your GP requires at least 2 working days to provide the prescription and your pharmacy will need 3-5 days after receiving the prescription to order and assemble it for collection.